Over 3000 existing clients and counting…
Our aspiration as a business is to build long-term relationships with our clients so that your finances become a springboard, rather than an obstacle, to happiness.
Our Commitement To You – Our Customer
- Pure Financial Services will endeavour to explain the service that Pure Financial Services provide. The true cost, benefits and consequence of any product or service you buy from us.
- Pure Financial Services will ask a number of questions that will enable us to fully understand your circumstances, needs and budget.
- Your personal information will always be treated in the strictest confidence.
- Pure Financial Services will strive to make strong relationships with product and service providers to ensure they mirror our commitment to you.
- Pure Financial Services will always explain paperwork to you in a way you understand and support our advice with timely, easy to comprehend documentation.
- Pure Financial Services aim to ensure that you are encouraged to purchase the right product or service to meet your short and longer term needs.
- On occasions that Pure Financial Services feel it is appropriate for us to charge a fee for our services Pure Financial Services promise that it will be reasonable and justifiable.
- Pure Financial Services will always attempt to give you the best advice ~ even if it means losing your business to a competitor.
- All of our staff will be professional and courteous to you ~ even if they are not directly involved in your business.
- If you are unhappy with the service Pure Financial Services provide Pure Financial Services will take your complaint seriously and attempt to resolve the matter to your complete satisfaction.
Mr & Mrs Martin
Our adviser was very professional and patient, the advice given was explained extremely well. We were kept up to date with calls, texts and emails and we would definitely recommend our adviser to a friend.
Mr & Mrs Martin
Pure Financial Services Ltd is an appointed representative of Mint Financial Services Ltd, Mint House, 10 – 11 Gander Lane, Barlborough Links, S43 4PZ which is authorised and regulated by the Financial Services Authority. Mint Financial Services Ltd’s FSA Register number is 217742.
The permitted business of Mint Financial Services Ltd is advising on and arranging pensions, investments, mortgages, life assurance and general insurance.
You can check this on the FSA’s Register by visiting the FSA’s website www.fsa.gov.uk/register or by contacting the FSA on 0845 606 1234.
Intrinsic Financial Services Limited owns 100% of the share capital of Mint Financial Services Limited. Sanlam Netherlands Holdings BV owns 25% of the ordinary share capital of Intrinsic Financial Services Limited. Friends Life Ltd owns 19% of the share capital of Intrinsic. Bank of Scotland has provided Intrinsic with a loan facility of £3.0m, none of which has been utilised.
Intrinsic has developed three Cirilium funds in conjunction with Henderson Global Investors that are available through some of our product providers. The funds are available as part of the full fund range offered by those providers.
As part of the arrangement with Henderson Global Investors, it will pay us a sponsorship fee of up to 0.5% per annum of the Net Asset Value of the Cirilium Funds. The fee that we receive is part of the Annual Management Charge and is included in the Total Expense Ratio (TER) of each fund. This means that the fee is not an additional charge to you on top of the other charges that will be disclosed to you.
Intrinsic has a long-term capital sharing arrangement in place with Uinsure Limited, which may result in future payments being made by Uinsure Limited to Intrinsic.
If you wish to register a complaint, please contact us:
In writing: Write to Compliance Department, Mint Financial Services Ltd,
Mint House, 10 – 11 Gander Lane, Barlborough Links, S43 4PZ.
By phone: Telephone 01246 813099.
If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service.
We are covered by the FSCS. You may be entitled to compensation from the scheme if we cannot meet our obligations. This depends on the type of business and the circumstances of the claim.
Should you wish to find out more about Mint Financial Services Ltd, please click here.
4-Ball Golf Voucher:
- To redeem your voucher, please ring 01924 200202 and speak to John White, our Golf co-ordinator or email enquiries@purefs.co.uk
- Golfing times are subject to availability.
- The voucher entitles you to a round of golf (18 holes) for 4 people at a De Vere Golf Course. Any extras (Buggies, extra golfers, drink, food etc) aren’t included.
- There is a Dress Code: Golf shoes, trousers and collared shirt are required.
I hope that you enjoy your round of golf. We have received some great comments from our clients and business partners who have used the membership and all feedback is welcomed.
